Privacy Policy

Cookie Policy

Our website uses cookies to distinguish you from other users of our website.  This helps us to provide you with a good experience when you browse our website and allows us to improve our website. By continuing to browse our website, you are agreeing to our use of cookies.

What are Cookies?

A cookie is a small information file that is sent to and stored on your computer, mobile, tablet or other device when you visit a website.

These files are used to ensure each user has the most relevant experience possible when using a website. This includes ensuring all adverts or offers are relevant to you.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical / performance cookies or targeting cookies.

Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this.

Please be aware that disabling cookies on your browser will reduce your ability to browse the website as you may not be able to access all or parts of our website.

You are able to check to see if cookies are enabled specifically for PCs by doing for following for each browser type:

Microsoft Internet Explorer versions 6.0, 7.0, 8.0, 9.0

  • Click on ‘Tools’ at the top of your browser window (use the cog icon in IE 9.0) and select ‘Internet options’.
  • Click on the ‘Privacy’ tab
  • Under the Settings section check the level is set to Medium or below, which will enable cookies in your browser
  • Settings above Medium will disable cookies and could cause the site to function not as we would expect.

Google Chrome

  • Click on ‘Tools’ at the top of your browser window and select Options
  • Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
  • Now select ‘Allow local data to be set’

Mozilla Firefox

  • Click on ‘Tools’ at the top of your browser window and select Options
  • Then select the Privacy icon
  • Click on Cookies, then select ‘allow sites to set cookies’

Safari

  • Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
  • Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
  • Click ‘Save’

If you use a browser not mentioned above or a mobile device such as a smart phone or tablet please use either their help section or own website to check the cookie settings.

What we use cookies for

Our cookies collect anonymous information on how people use the website, and don’t store sensitive information such as your name, address or credit/debit card details.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or book an appointment.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

To help you understand how we use cookies we are providing a list of the cookies we use on the website.

Google Analytics

These cookies enable the function of our data analytics package –Google Analytics. This software helps us track and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies can be seen only by the relevant teams at Kutchenhaus and Google. The information is anonymous and never reveals any personal or financial data.

Google DoubleClick

We also use cookies to track 3rd party advertising that directs uses to our website. To do this we use pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partner, DoubleClick. These files enable DoubleClick to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with DoubleClick. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name.

Twitter
Facebook
Pinterest
G+

If you take the opportunity to ‘share’ Kutchenhaus content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

Hootsuite

We use Hootsuite to control our social media activities.

Belboon

These cookies show us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us.

Mailchimp

This cookie allows us to actively track the performance of our email.

Optimizely

This cookie allows us to create different types of our website. So we can ensure a high usability.

3rd party cookies

When you visit kutchenhaus.co.uk you may notice some cookies that aren’t related to us.  If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Managing your cookies

You have different options to manage the cookies on your computer or device. You can change your browser settings to prevent cookies from being accepted, or, depending on which browser you are using, you might be able to receive an alert when a website is trying to place one on your browser. With most browsers you can allow first party cookies to be set but refuse third party cookies.

If you change your cookie preferences, you will still be able to browse around the website but certain functions will not be available.

Your browsers ‘help’ menu should tell you how to block cookies or change your cookie settings. How you adjust your browser will depend on the browser you are using as mentioned above.

You can delete cookies stored in your browser by using a function in your browser. Whilst this does not mean you won’t collect cookies in the future, it gives you freedom to delete your cookies after you have been online. This function is often known as ‘clearing cookies’.

Clearing your cookies on one browser of one device does not automatically clear them on another. You need to clear all browsers on all channels independently.

You can find some helpful information about controlling your cookies on www.aboutcookies.org. Kutchenhaus is not responsible for the content published on this page.